Shipping Information
Processing Times
Orders typically process within 1-3 business days. Orders placed after 12 PM PST or on weekends/holidays will begin processing the next business day. During sale periods and holidays, processing may take 2-5 business days.
Shipping Methods & Delivery Times
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day (order before 12 PM PST)
International Shipping: 7-21 business days depending on destination
Shipping Costs
Standard US Shipping: $7.95 or free on orders over $100
Express Shipping: $15.95
Overnight Shipping: $25.95
International shipping costs vary by destination and are calculated at checkout
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number. Track your package directly through simplelyapparel.com using your order number and email address. Please allow 24 hours for tracking information to update in the carrier’s system.
International Shipping Details
We ship to over 60 countries worldwide. International customers are responsible for:
- Customs duties and import taxes
- Providing accurate customs information
- Any additional brokerage fees
Delivery times are estimates and may vary due to customs processing
Multiple Item Orders
If your order contains multiple items, they may ship from different warehouse locations. You may receive separate packages on different days. We’ll notify you if your order ships in multiple packages and provide all relevant tracking information.
Shipping Address Policy
Please ensure your shipping address is correct before completing your order. We cannot modify shipping addresses once an order has been processed. We are not responsible for orders shipped to incorrect addresses provided by customers.
Shipping Delays
While we provide estimated delivery dates, we cannot guarantee specific delivery times. Carriers may experience delays due to:
- Weather conditions
- Peak holiday seasons
- Customs processing (international orders)
- Other unforeseen circumstances
Undeliverable Packages
If a package is returned as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment. Refunds will be issued minus original shipping costs.
Missing Packages
If your tracking shows delivered but you cannot locate your package:
- Check with neighbors and household members
- Look around all possible delivery locations
- Contact your local post office
- Wait 48 hours as packages may be mis-scanned
Contact us through simplelyapparel.com if the package remains missing after 48 hours.
Signature Requirements
Signature confirmation is required for all orders over $200. For orders under $200, packages may be left at the delivery address at the carrier’s discretion.
Holiday Shipping Deadlines
We post specific holiday shipping deadlines on simplelyapparel.com throughout the year. We recommend ordering early during peak seasons to ensure timely delivery.
Shipping Restrictions
Some locations may have shipping restrictions for certain products. These restrictions will be indicated during checkout if applicable to your order.
Carrier Information
We primarily use USPS, UPS, and FedEx for domestic shipments and DHL for international shipments. Carrier selection is based on your location and shipping method chosen.
Questions About Shipping?
For shipping-related inquiries, contact us through simplelyapparel.com. Please have your order number ready for faster assistance. Our customer service team is available Monday-Friday, 9 AM-6 PM PST.
